WOLLONGONG’S MECHANIC FAQ

FREQUENTLY ASKED QUESTIONS

At 1st Choice Mechanical Repairs, we appreciate that our customers like to know what type of service they can expect. We have put together a list of our most frequently asked questions for your convenience. On this page, you’ll find information about our operating hours, car repairs, warranties and a number of other queries.

If there is anything you wish to know that we haven’t covered on this page, please feel free to get in touch with our friendly team today. 

CAN YOU SERVICE MY CAR IF IT IS UNDER A NEW CAR WARRANTY?

Yes. 1st Choice Mechanical Repairs has suitably trained technicians and the same computer software and Valvoline fluids that match or exceed the oils used by dealers. We guarantee that we can beat their prices and provide a more personalised service where you can actually speak one-to-one with your allocated technician. You can also enjoy peace of mind that your new car warranty will not be voided.

ARE SENIOR CITIZENS AND STUDENTS ELIGIBLE FOR A DISCOUNT?

Yes. We offer a discount on all repairs to both senior citizens and students. You’ll benefit from our professional, personalised services as well as our highly competitive prices at an affordable price.

ARE YOU OPEN ON WEEKENDS?

If you want us to carry out car repairs or servicing over the weekend, we do ask you to arrange an appointment at least a few days in advance. This enables us to arrange for the appropriate staff to guarantee your job will be completed on time. It also allows us to make sure we have the correct parts in stock.

HOW OFTEN SHOULD I GET MY VEHICLE SERVICED?

Every vehicle is different, but we generally advise servicing annually or every 10,000 km. If you give us a call, we will happily advise on what is best depending on how often you use your vehicle and any other requirements we may need to consider.

HOW DO I CHECK MY ENGINE OIL, WATER AND TYRE PRESSURE?

If you are unsure about any car maintenance essentials, you can always give 1st Choice Mechanical Repairs a ring. We’ll take a look at your engine oil, water and tyre pressure completely free of charge. We will also show you how it’s done, so you know how to do it in the future. It is important to point out that some vehicles require special fluids, so make sure you get expert advice to ensure you use the correct type.

WHAT VEHICLES DO YOU WORK ON?

We service and repair all makes and models, new and old, including petrol, diesel, LPGs, light vehicles, 4x4s and small to medium Utes. Our business owner, Andrew, has over 16 years of experience with all vehicles, which means he has greater knowledge of all vehicle systems and requirements than many dealer trained technicians.

WHAT IF I CAN'T BRING MY CAR TO YOUR SHOP?

Not a problem. If you live locally in Wollongong, 1st Choice Mechanical Repairs will happily pick up your vehicle. We are generally open earlier than advertised. Give us a call to see if we are available. If necessary, we can drop you off and pick you up at your place of work, as great customer service always comes first to our team.

WHAT IF MY CAR BREAKS DOWN AT HOME OR WHILE I'M DRIVING?

Don’t worry. We provide a low-cost towing service that is cheaper than all our competitor’s call-out fees. We will tow your vehicle to our workshop and diagnose the fault at no cost when possible. Upon obtaining your approval, our technicians will carry out the work needed.

I HEARD A STRANGE NOISE AND THERE IS A LIGHT FLASHING ON THE DASH. CAN YOU HELP?

Yes. We strongly recommend that you never ignore anything unusual with your vehicle. It may be something minor, but it may be an early warning sign of something major. Early detection will help save you money and prevent further issues from appearing . We help keep your cars on the road and will happily address any faults you are experiencing.

WHY SHOULD I CHOOSE 1ST CHOICE MECHANICAL REPAIR?

That’s easy. We take pride in being honest with our customers and providing excellent customer service. Our team puts our customers first as our owner, Andrew, won’t do business any other way. We appreciate that we wouldn’t be here without you and we are dedicated to building strong relationships with every customer who walks through our door.

Testimonials:

Regularly see Andrew and Ray at the service interval for my high end European vehicle servicing needs... When I bought the car I was worried about who could service it in Wollongong, I spoke to Andrew and I have never looked back. I have recommended all my friends to Andrew for the service and their pricing.
- John Carr

I have used 1st Choice Mechanical Repairs for the last 2 years. The service I have received is outstanding. The staff are immensely helpful and friendly and provide great advice and assistance. I have absolutely no hesitation in recommending Andrew and his team to anybody requiring mechanical repairs or servicing.
- Jeremy Barnett

Every time I have had to take my car in they are quick, professional and honest. I regularly recommend them to anyone looking for a good mechanic. I won’t go anywhere else.
- Kathleen Andrews

Not only can 1st Choice Mechanical Repairs book you in quicker than a car dealership can, they also will NOT rip you off like a car dealership does. Good service from Andrew and the team at reasonable prices. What more could you ask for?
- Simon Kierse

Not only can 1st Choice Mechanical Repairs book you in quicker than a car dealership can, they also will NOT rip you off like a car dealership does. Good service from Andrew and the team at reasonable prices. What more could you ask for?
- Simon Kierse

A great local business which provide excellent old fashioned customer service. I have been using Andrew for many years and find him most reliable and friendly.
- Rick Davies

Awesome service! Really great people that get the job done right!
- Jack Tibbitts

Fast, friendly, reliable and affordable service. I highly recommend Andrew and his team for any of your mechanical needs.
- Andres B

Quick, reliable, cost effective and extremely helpful staff. I would recommend 1st Choice Mechanical Repairs for any type of mechanical repair.
- Rex Hone

Andrew and crew are the most effective, helpful, considerate and expert team around. I have relied on 1st Choice Mechanical for more than 5 years. I have moved out of Wollongong (1.5 hours drive away) but I still take both my family's cars to them.
- A Thomson-Ko

Wonderful team of professionals that provide exceptional mechanical services, they go above and beyond with their services and genuinely care for you and your car. They constantly assess your vehicle to ensure safety and provide recommendations and time frames for future repairs.
-Andre van der Merwe

Pinnacle of customer service. Friendly and polite staff. Highly recommended.
-Abdul Abdullah

Andrew managed to squeeze my car in for service and tyres on Saturday morning. Great job and service as always. Thanks again guys!
- Brett Anderson

Best mechanic in Wollongong! Very trustworthy and reliable. They offer competitive prices and excellent workmanship. The staff are very friendly and offer good advice to ensure your vehicle's longevity.
- Jerald

The team was very helpful and honest. Service was great with reasonable price.
- Jane Embernate

These guys are honest top quality mechanics with outstanding customer service. They take the time to explain things to you, and they are true professionals. They really are 1st choice, definitely worth going to.
- Jasper M

The best mechanical servicing of a car I have ever had. Car service like it should be.
- Edward Bryant

Great work, friendly staff, they were very straightforward and let me know the parts that would need to be replaced eventually. Service price was competitive too. A+
- Benjamin O'Brien

Great service, fast and professional, and very competitive pricing.
Will definitely be taking my car here again.
- Daniel Kennedy

Need great mechanics? Don't go past 1st Choice. Great people, great service. It's good to see smiling, friendly faces when you drop your car off.
- Sharon Paterson

Getting to drive a performance Commodore is great, but it's crucial to know consistent, knowledgeable, honest and reliable people who can maintain the vehicle at an affordable price. I am so glad to have found 1st Choice Mechanical Repairs more than 2 years ago and have trusted them with the vehicle since.
- A Thomson-Ko

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WE OFFER ROADSIDE BREAKDOWN SERVICES

CONTACT INFO

Mobile: 02 4228 7949
Breakdown: 0435 808 380

Licence. No: MVRL31591

1st Choice Mechanical Repairs, Tyres and Auto Electrical Services & 1st Choice Tyres

VISIT US

7/30 Swan Street
Wollongong, NSW 2500

CONNECT

FOR 24 HOUR BREAKDOWN SERVICE CALL: 0435 808 380

MONDAY TO FRIDAY: 7:30AM – 5:00PM   |   WEEKENDS BY APPOINTMENT